Shipping policy

APsystems APshop Shipping Policy

Thank you for visiting and shopping at the APsystems APshop USA. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

Orders are generally processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays.

During periods of high order volume, processing or delivery may be delayed by a few days. Please allow additional time for your order to arrive. If your order is expected to experience a significant delay, we will contact you using the contact information provided with your order.

Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

UPS Ground

3-5 business days

Free (Except to Hawaii & Alaska)

Delivery estimates begin after your order has been processed and transferred to the shipping carrier. Carrier delays can occasionally occur and are outside the control of APsystems.

Shipping Addresses

APsystems USA APshop orders are shipped via UPS. To avoid delays, please provide a complete physical street address at checkout.

P.O. boxes and other post office addresses may not be deliverable through UPS. Orders submitted with these addresses may be delayed while our team contacts you to request a valid street address.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email containing your tracking number once your order has shipped.

Tracking information may take up to 2 business days to become active after you receive a fulfillment or shipping notification. If more than 2 business days have passed and you still cannot track your order, please complete our APshop Order & Shipping Assistance Form.

Order Changes and Cancellations

If you need to request an order change or cancellation, please complete our APshop Return or Cancellation Request Form as soon as possible.

We cannot guarantee that an order can be changed or canceled after it has entered processing or been shipped.

Shipping Questions and Issues

Please use our APshop Order & Shipping Assistance Form for assistance with:

  • Missing or inactive tracking information
  • Tracking that continues to show “Label Created”
  • Orders that have not arrived by the estimated delivery date
  • Packages marked “Delivered” but not received
  • Lost shipments
  • Missing or incorrect items
  • Damaged products or packaging
  • Other order or shipping concerns

Please keep all packaging materials and damaged products. Photos or additional information may be required to review your request or file a claim with the shipping carrier.

Customs, Duties, and Taxes

The APsystems USA APshop is not responsible for customs duties, taxes, tariffs, or other fees applied during or after shipping. Any such charges are the responsibility of the customer.

International Shipping Policy

We currently do not ship outside the United States.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.