Cancellation policy

Some items in our store may be offered to you as a pre-order. 

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We will collect payment at checkout.

You can cancel a paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can return the item and request a refund. See our returns policy for more details on returns and refunds.